1. Introduction
Welcome to Vijnana Veda ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp-based spiritual guidance service.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, phone number (WhatsApp), date of birth, and location/city you provide during registration.
- Preferences: Language preference, preferred message delivery time, and subscription plan.
- Usage Data: Message interactions, questions asked to our AI assistant, and engagement with daily content.
- Payment Information: Transaction details for subscription payments (processed securely via Razorpay).
3. How We Use Your Information
We use the collected information to:
- Deliver personalized daily spiritual content (mantras, verses, sunrise/sunset times)
- Provide AI-powered responses to your spiritual questions
- Send messages at your preferred time in your preferred language
- Process subscription payments and manage your account
- Calculate accurate sunrise/sunset times based on your location
- Improve our services and content quality
- Send important service updates and announcements
4. Data Storage and Security
We implement appropriate security measures to protect your personal information:
- Data is stored on secure servers with encryption
- Access to personal data is restricted to authorized personnel only
- We use secure payment processing through Razorpay
- Regular security audits and updates are performed
5. Third-Party Services
We use the following third-party services:
- WhatsApp Business API (Meta): For message delivery
- Razorpay: For secure payment processing
- Claude AI (Anthropic): For AI-powered spiritual guidance responses
- MongoDB: For secure data storage
Each third-party service has its own privacy policy governing the use of your information.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of promotional messages
- Change your language and time preferences
- Cancel your subscription at any time
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: support@vijnanaveda.in
🌐 Website: vijnanaveda.in
11. Consent
By using our Vijnana Veda WhatsApp service, you consent to the collection and use of your information as described in this Privacy Policy.